Meet Our Team. Click on an image below to read each staff member’s full bio.
Brad Kinder is a Licensed Professional Counselor and Certified Substance Abuse Counselor through the Virginia Board of Health Professions. He is a member of the American Association of Christian Counselors and American Counseling Association. He has served as the clinical director and founding owner of Healing Waters Counseling Center, LLC since May 2010.
Mr. Kinder has several years of mental health, assessment, and treatment experience, including individual, couples, and family therapy. He is experienced in working with a wide variety of mental disorders, emotional difficulties and relationship problems. Mr. Kinder also enjoys working with clients who are not experiencing any significant problems, but would like to enhance their quality of life and functioning. Therapeutic modalities incorporated include cognitive-behavioral therapy with a primary emphasis in incorporating faith based treatment approaches. Mr. Kinder has an eclectic approach of therapeutic strategies when working with children and adolescents, including the use of play therapy and modern games and activities to help reach today’s youth.
Mr. Kinder is interested in an integrated care approach to holistic treatment for individuals and families. He also enjoys examining the impact faith and spirituality has on emotional well-being. Additionally, he seeks to practice effective parenting techniques during life-cycle transitions. Mr. Kinder has a special interest in providing marriage counseling services and desires to assist in improving the marital satisfaction of couples experiencing communication problems or more serious issues including loss of trust, infidelity, or discontentment. He provides effective treatment approaches in individual counseling services for various problems including depression, anxiety, grief, substance abuse, and relationship problems. Mr. Kinder has a very relaxed style of therapy and tends to utilize a more simplistic and practical approach coupled with using humor and common sense versus employing complicated techniques that tend to be confusing and ineffective.
Mr. Kinder has experience working with various populations, including children, adolescents, adults, and families. He was previously an adjunct professor with Southwest Virginia Community College, Lindsey Wilson College, and Bluefield College, teaching several courses in the field of psychology and counseling. He worked for several years with the Virginia Department of Corrections as a Psychology Associate and Psychology Associate Senior. He currently provides supervision to masters and bachelors level students and residents. He maintains involvement in increasing awareness and support for social and psychological issues within the community. Mr. Kinder is the Co-Pastor of The Place of Grace Church, located in Richlands, Virginia.
Kelley KinderKelley serves as the Clinical Supervisor of the Intensive In-Home Services program with HWCC. She is credentialed as a Licensed Professional Counselor and Certified Substance Abuse Counselor through the Virginia Department of Health Professions. Kelley began her experience in the field of mental health treatment in 2006, after receiving a Bachelor of Science degree in Psychology from The University of Virginia’s College at Wise. Through her work in both public and private agencies providing case management, therapeutic day treatment, and intensive in-home services, Kelley developed a passion for helping children, families, and individuals heal from trauma and challenging life circumstances. With a desire to further her knowledge in the field of counseling, Kelley continued her education at Liberty University, where she obtained a Master of Arts in Professional Counseling in 2016. Taking an eclectic approach to therapy, Kelley utilizes cognitive-behavioral therapy, with elements of solution-focused, narrative, and reality theories. She also has an interest in the neuroscience behind attachment and relationships and often employs emotion-focused therapy in both couples and individual counseling. As the wife of our clinical director, Kelley enjoys providing marriage therapy to couples in a unique manner alongside her husband. In her spare time, Kelley loves spending time with her family, traveling, and participating in church worship as a singer/songwriter.
Donna Offield received a Bachelor’s Degree in Religious Education, specializing in elementary education, from Nashville Bible College in 1989. After getting married and spending several years working as a receptionist-customer service representative, she felt God’s call on her life to pursue counseling and to help hurting people. In May of 2010 Mrs. Offield graduated from Liberty University with a Master’s Degree in Marriage and Family therapy.
During graduate school, Mrs. Offield did an internship where she worked in a Christian high school guidance office. There, she worked with adolescents who were struggling with self-injury, suicidal thoughts and phase of life issues. She also had the privilege of doing individual therapy with women in a church setting. Mrs. Offield’s passion is to work with adolescent girls, women and couples who are hurting, to help them find God’s healing in their lives.
Andrea Perkins, M.A., Resident in Marriage & Family Therapy, graduated with a Bachelor of Arts in Youth Ministry from King College in 2009. Andrea went on to receive a Master’s Degree in Marriage and Family Therapy from Liberty University in 2012. She has experience in working with a variety of disorders including: Disruptive Behavior Disorders, Attention-Deficit/Hyperactivity Disorder, Mood Disorders, Psychotic Disorders, Substance Abuse Disorders, Personality Disorders, and Intellectual Disabilities. She is interested in providing individual, couples, and family therapy. Her primary treatment approach incorporates the cognitive/behavioral therapies.
Andrea is a member of the American Counselors Association, American Association of Christian Counselors, and the American Association for Marriage and Family Therapists. Andrea sits on the Richlands YoungLife Committee and she serves on the Richlands Community Development Committee. Andrea is an active member of Riverside Community Church in Tazewell, VA.
Justin 'Travis' Cross, M.A., LPC
Justin ‘Travis’ Cross, M.A., LPC, serves as the outpatient clinical supervisor at Healing Waters Counseling Center. Travis provides outpatient counseling services to adults, couples, and children. He received his Bachelor’s degree in Psychology from King College, and his Master’s degree in Marriage and Family Therapy from Liberty University. Travis also holds a Master’s degree in Practical Theology with a concentration in Community Counseling from Regent University.
Travis previously worked for several years providing grief counseling to hospice patients and families. He also has worked in the public school and home settings providing therapeutic day treatment and intensive in-home services to children and adolescents. In addition, he has worked as a crisis specialist at a local community services board and has experience addressing a variety of disorders.
Travis has particular interests in Cognitive-Behavioral and Gestalt theories as applied to counseling. He also has a strong interest in integrating counseling and theology as ethically appropriate. He is an active member of Gracewood Community Church in Lebanon, Virginia. Travis is also a talented singer, songwriter, and musician.
Gary Lyons is a Licensed Clinical Social Worker (LCSW) with more than 40 years of experience in both the public and private sectors providing inpatient and outpatient mental health services. He has been an ordained minister and pastor for more than 30 years. Gary earned his undergraduate degree in Sociology in 1977 from Virginia Tech, his Masters degree in Social Work in 1986 from Virginia Commonwealth University and his Master of Divinity in 1997 from Emmanuel Christian Seminary. He has been affiliated with Healing Waters Counseling Center since its inception. He has been married to his wife, Vicki, for 41 years. They have two daughters and two grandsons.
Madison SingletonMadison received a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling. There she specialized in Substance Abuse Counseling. She is credentialed as a Resident in Counseling through the Virginia Board of Counseling and is a proud member of the Chi Sigma lota Counseling Academic & Professional Honor Society. She provides outpatient counseling services at Healing Waters Counseling Center. Madison combines traditional forms of therapy including Existential, Psychodynamic, and Cognitive approaches with spiritual and mindfulness-based thought process techniques. She has experience working with children, adolescents, teens, adults, and families. She strives to help clients decrease shame and guilt and increase confidence and inner peace. She also has a passion for providing mental health services to kids in need from various cultural backgrounds. Madison believes it is essential to create a safe, non-judgmental, empathetic environment and help individuals become aware of the underlying roots of their sabotaging behaviors while challenging their negative thought patterns. When she is not providing outpatient counseling serves at Healing Waters, Madison enjoys teaching up and coming helping professionals at her Alma Mater.
Pam MeadePam Meade is a Licensed Clinical Social Worker. Pam obtained her undergraduate degree in Social Work from East Tennessee State University in 1993. She obtained her Masters of Science Degree in Social Work from Radford University in 2007. Pam has over 20 years’ experience working with individuals, families and couples who are dealing with social, emotional and environmental problems. Pam utilizes a strength-based approach to assist individuals in creating personal success in their lives by incorporating hope, resiliency, and healing. She draws from several treatment modalities that are specific to the individual’s treatment needs. Her special interest areas include depression, anxiety, trauma, grief and loss, substance abuse, life transitions, self-esteem, parenting challenges, and behavioral issues.
Denise BryantDenise Bryant, Supervisee in Social Work, graduated from Radford University 2010 with a master’s degree in social work. Denise spent the first part of her career in the public sector providing counseling to individuals through the local community services board. Denise has served a wide range of individuals and families such as: at risk youth, veterans, children and adults with intellectual disabilities, victims of abuse, mature and aging populations and individuals suffering with severe mental illness. Denise also provides couples and family counseling. Denise is passionate about helping individuals through self-discovery and personal growth. Denise’s primary treatments are cognitive behavioral and person-centered therapies. However, Denise likes to use an eclectic approach to therapy, tailoring sessions to best suit each individual or family. It is her belief that counseling is not only her calling but, also, her ministry.
Dala Phillips was born in Atlanta, Georgia, however, she moved to West Virginia at a young age, where much of her family resides. She became interested in the study of the mind during her junior year of high school in an introduction to psychology class, and then decided to obtain a Bachelor’s Degree in Psychology from Bluefield College, where she graduated in 2011. Since that time, Dala has worked in the mental health field in treatment programs for adults with developmental disorders, as well as providing therapeutic day treatment to children and adolescents in the public school setting. Dala believes that she then found her calling to become a licensed professional counselor and continued her education at Capella University where she obtained a Master’s Degree in Mental Health Counseling in 2019. She is credentialed as a Resident in Counseling through the Virginia Department of Health Professions – Board of Counseling.
Dala now enjoys working with a variety of people of different ages and backgrounds in her role as an outpatient therapist at Healing Waters. She states, “It is a great feeling knowing you can make someone’s day better. I thank God for allowing me the opportunity to work in a rewarding career. I am happy that Healing Waters is allowing me to accomplish my goals each day.”
Cynthia MountsCynthia Mounts graduated from Southwest Virginia Community College with an Associate’s degree in Secretarial Science in 1988. She has worked in reception and office settings for over 20 years and she began serving individuals at Healing Waters Counseling Center in 2013. Cynthia enjoys the personal interaction she is able to provide and she strives to make clients feel comfortable while greeting them with a pleasant, Christian attitude. She also enjoys spending time with her husband and daughter. Cynthia is a lifelong resident of Buchanan County and has been a member of Keen Mountain Free Pentecostal Holiness Church for 35 years.
Bill PhillipsBill Phillips received his master’s degree in counseling from Liberty University and he is a Licensed Professional
Counselor. He has over 30 years experience in the mental health field.
Bill has worked with Healing Waters Counseling Center since 2018. Prior to his employment with Healing Waters, he provided mental health services to inmates in the Southwest Regional Jail System. Bill retired from the mental health community service board in Clintwood, Virginia after 20 years of service in 2008.
Bill has worked with a diverse population throughout his career and continues to provide therapy services to children, adolescents, and adults at Healing Waters. He specializes in treating those with depression, anxiety, trauma and behavioral problems in children and adolescents.
Bill uses different therapy techniques to help clients to achieve their goals but considers himself to be a Cognitive Behavioral Counselor. He also incorporates faith-based teaching in his counseling for those that are comfortable with it. He believes in treating the whole person – body, soul, and spirit.
Bill currently resides in Castlewood, Virginia. He has been the pastor of a church in Coeburn, Virginia for over 35 years.
Teri Fox, LPC
Teri Fox was born in Michigan and moved to southwest Virginia over 10 years ago. Her passion for understanding and helping others began in a high school psychology class. After settling on the decision to pursue a career in counseling, Teri began with her bachelor’s degree in Christian Counseling from Liberty University. Teri went on to complete her master’s degree in mental health counseling from Lindsey Wilson college in 2017. Teri began her experience in 2016 in the private sector working in local schools in therapeutic day treatment.
Teri is credentialed as a licensed professional counselor through the Virginia Board of Counseling. She is currently serving as the intensive in-home coordinator for the Wytheville location. Teri also provides outpatient therapy at the Wytheville office. Teri has a passion for giving children a voice and she is working toward becoming a registered play therapist. Teri also has a strong interest in helping teenagers, adults, and families. Teri practices from a cognitive-behavioral therapy approach with elements of reality and psychodynamic theories. Teri loves arts, crafts, singing and spending time with friends and family. She has two dogs, one of which she hopes to train as a therapy dog. Teri is an active member at All Nations Church in Wytheville, VA and believes that her calling is to help children and families.
Debbie Kluttz, LCSW
Debbie Kluttz is a Licensed Clinical Social Worker (LCSW) with almost 40 years of clinical experience.
Debbie has worked in a variety of treatment settings, with various populations. Debbie has treated adults who have a Dual Diagnosis of Intellectual Disability/Emotional Disability. She also has experience in providing mental health services to jail inmates and extensive experience working with children and youth, in both a residential setting, and as an Intensive In-Home Clinician.
Debbie utilizes a variety of practice methods, most of which are a form of Cognitive Behavioral Therapy. Debbie believes in using a “Strengths Based Approach” in therapy. She assists the individual to identify his/her personal strengths. By encouraging the client to understand that he/she already has “tools” in his/her “recovery kit”, she can help the individual to move forward through their issues.
Debbie is engaged to Bill Phillips, who is also a licensed provider with Healing Waters Counseling Center.
Debbie is an active member of St. John Lutheran Church in Abingdon, VA.
Debbie states, “I am so blessed to be working at HWCC, with an amazing group of staff and clients.”
Katey Morrell, PMHNP-BC