Meet Our Providers
Meet Our Team. Click on an image below to read each staff member’s full bio.
Brad Kinder is a Licensed Professional Counselor and Certified Substance Abuse Counselor through the Virginia Board of Health Professions. He is a member of the American Association of Christian Counselors and American Counseling Association. He has served as the clinical director and founding owner of Healing Waters Counseling Center, LLC since May 2010.
Mr. Kinder has several years of mental health, assessment, and treatment experience, including individual, couples, and family therapy. He is experienced in working with a wide variety of mental disorders, emotional difficulties and relationship problems. Mr. Kinder also enjoys working with clients who are not experiencing any significant problems, but would like to enhance their quality of life and functioning. Therapeutic modalities incorporated include cognitive-behavioral therapy with a primary emphasis in incorporating faith based treatment approaches. Mr. Kinder has an eclectic approach of therapeutic strategies when working with children and adolescents, including the use of play therapy and modern games and activities to help reach today’s youth.
Mr. Kinder is interested in an integrated care approach to holistic treatment for individuals and families. He also enjoys examining the impact faith and spirituality has on emotional well-being. Additionally, he seeks to practice effective parenting techniques during life-cycle transitions. Mr. Kinder has a special interest in providing marriage counseling services and desires to assist in improving the marital satisfaction of couples experiencing communication problems or more serious issues including loss of trust, infidelity, or discontentment. He provides effective treatment approaches in individual counseling services for various problems including depression, anxiety, grief, substance abuse, and relationship problems. Mr. Kinder has a very relaxed style of therapy and tends to utilize a more simplistic and practical approach coupled with using humor and common sense versus employing complicated techniques that tend to be confusing and ineffective.
Mr. Kinder has experience working with various populations, including children, adolescents, adults, and families. He was previously an adjunct professor with Southwest Virginia Community College, Lindsey Wilson College, and Bluefield College, teaching several courses in the field of psychology and counseling. He worked for several years with the Virginia Department of Corrections as a Psychology Associate and Psychology Associate Senior. He currently provides supervision to masters and bachelors level students and residents. He maintains involvement in increasing awareness and support for social and psychological issues within the community. Mr. Kinder is the Co-Pastor of The Place of Grace Church, located in Richlands, Virginia.
Kelley KinderKelley serves as the Clinical Supervisor of the Intensive In-Home Services program with HWCC. She is credentialed as a Licensed Professional Counselor in both Virginia and South Carolina. Kelley began her experience in the field of mental health treatment in 2006, after receiving a Bachelor of Science degree in Psychology from The University of Virginia’s College at Wise. Through her work in both public and private agencies providing case management, therapeutic day treatment, and intensive in-home services, Kelley developed a passion for helping children, families, and individuals heal from trauma and challenging life circumstances. With a desire to further her knowledge in the field of counseling, Kelley continued her education at Liberty University, where she completed a Master of Arts in Professional Counseling in 2016. Kelley is currently studying to obtain a Doctorate in Clinical Psychology, with plans to become board-certified in Neuropsychology. Taking an eclectic approach to therapy, Kelley utilizes cognitive-behavioral therapy, with elements of solution-focused, narrative, and reality theories. She is trained to provide Eye Movement Desensitization and Reprocessing (EMDR) Therapy, which is an effective treatment for individuals who have endured trauma. As the wife of our clinical director, Kelley enjoys providing marriage therapy to couples in a unique manner alongside her husband. In her spare time, Kelley loves spending time with her family, traveling, and participating in church worship as a singer/songwriter.
Donna Offield received a Bachelor’s Degree in Religious Education, specializing in elementary education, from Nashville Bible College in 1989. After getting married and spending several years working as a receptionist-customer service representative, she felt God’s call on her life to pursue counseling and to help hurting people. In May of 2010 Mrs. Offield graduated from Liberty University with a Master’s Degree in Marriage and Family therapy.
During graduate school, Mrs. Offield did an internship where she worked in a Christian high school guidance office. There, she worked with adolescents who were struggling with self-injury, suicidal thoughts and phase of life issues. She also had the privilege of doing individual therapy with women in a church setting. Mrs. Offield’s passion is to work with adolescent girls, women and couples who are hurting, to help them find God’s healing in their lives.
Andrea Perkins, M.A., Resident in Marriage & Family Therapy, graduated with a Bachelor of Arts in Youth Ministry from King College in 2009. Andrea went on to receive a Master’s Degree in Marriage and Family Therapy from Liberty University in 2012. She has experience in working with a variety of disorders including: Disruptive Behavior Disorders, Attention-Deficit/Hyperactivity Disorder, Mood Disorders, Psychotic Disorders, Substance Abuse Disorders, Personality Disorders, and Intellectual Disabilities. She is interested in providing individual, couples, and family therapy. Her primary treatment approach incorporates the cognitive/behavioral therapies.
Andrea is a member of the American Counselors Association, American Association of Christian Counselors, and the American Association for Marriage and Family Therapists. Andrea sits on the Richlands YoungLife Committee and she serves on the Richlands Community Development Committee. Andrea is an active member of Riverside Community Church in Tazewell, VA.
Justin 'Travis' Cross, M.A., LPC
Justin ‘Travis’ Cross, M.A., LPC, serves as outpatient counselor at Healing Waters Counseling Center. Travis provides outpatient counseling services to adults, couples, and children. He received his Bachelor’s degree in Psychology from King College, and his Master’s degree in Marriage and Family Therapy from Liberty University. Travis also holds a Master’s degree in Practical Theology with a concentration in Community Counseling from Regent University.
Travis has eight years of full time counseling experience. Before coming to Healing Waters, he worked for several years providing grief counseling to hospice patients and families. He also has worked in the public school and home settings providing therapeutic day treatment and intensive in-home services to children and adolescents. In addition, he has worked as a crisis specialist at a local community services board and has experience addressing a variety of disorders.
Travis has particular interests in Cognitive-Behavioral and Gestalt theories as applied to counseling. He also has a strong interest in integrating counseling and theology as ethically appropriate. Furthermore, he is trained as an EMDR therapist, and provides EMDR (https://www.emdria.org/about-emdr-therapy/) for various diagnoses. He currently attends Gracewood Community Church in Lebanon, Virginia. Travis enjoys playing guitar and learning about computer programming in his spare time.
Gary Lyons is a Licensed Clinical Social Worker (LCSW) with more than 40 years of experience in both the public and private sectors providing inpatient and outpatient mental health services. He has been an ordained minister and pastor for more than 30 years. Gary earned his undergraduate degree in Sociology in 1977 from Virginia Tech, his Masters degree in Social Work in 1986 from Virginia Commonwealth University and his Master of Divinity in 1997 from Emmanuel Christian Seminary. He has been affiliated with Healing Waters Counseling Center since its inception. He has been married to his wife, Vicki, for 41 years. They have two daughters and two grandsons.
Madison SingletonMadison received a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling. There she specialized in Substance Abuse Counseling. She is credentialed as a Resident in Counseling through the Virginia Board of Counseling and is a proud member of the Chi Sigma lota Counseling Academic & Professional Honor Society. She provides outpatient counseling services at Healing Waters Counseling Center. Madison combines traditional forms of therapy including Existential, Psychodynamic, and Cognitive approaches with spiritual and mindfulness-based thought process techniques. She has experience working with children, adolescents, teens, adults, and families. She strives to help clients decrease shame and guilt and increase confidence and inner peace. She also has a passion for providing mental health services to kids in need from various cultural backgrounds. Madison believes it is essential to create a safe, non-judgmental, empathetic environment and help individuals become aware of the underlying roots of their sabotaging behaviors while challenging their negative thought patterns. When she is not providing outpatient counseling serves at Healing Waters, Madison enjoys teaching up and coming helping professionals at her Alma Mater.
Pam Meade is a Licensed Clinical Social Worker who started working for Healing Waters Counseling Center in 2017. Pam obtained her undergraduate degree in social work from East Tennessee State University in 1993, and her master’s degree in social work from Radford University in 2007. Pam is currently the Site Coordinator at the Lebanon satellite office of Healing Waters and provides counseling services to individuals, couples, and families.
Pam has a varied work experience in the government and private sectors that spans over 30 years in areas of In-home treatment, Child Protective Services/Foster Care, case management, crisis stabilization, substance abuse treatment, case management and counseling in both in-patient and out-patient settings. Pam utilizes a strengths-based approach to assist individuals in creating personal success in their lives by incorporating hope, resiliency, and healing. She draws from several treatment modalities that are specific to the individuals’ treatment needs including Cognitive Behavioral and EMDR. Her special interest areas include depression, anxiety, trauma, grief and loss, substance abuse, life transitions, self-esteem, parenting challenges and behavioral issues.
In her spare time, Pam enjoys spending time with her family, music and traveling.
Denise Bryant, LCSWDenise Bryant, Licensed Clinical Social Worker (LCSW), graduated from Radford University 2010 with a master’s degree in social work. Denise spent the first part of her career in the public sector providing counseling to individuals through the local community services board. Denise has served a wide range of individuals and families such as: at risk youth, veterans, children and adults with intellectual disabilities, victims of abuse, mature and aging populations and individuals suffering with severe mental illness. Denise is passionate about helping individuals through self-discovery and personal growth. Denise’s primary treatments are cognitive behavioral and person-centered therapies. However, Denise likes to use an eclectic approach to therapy, tailoring sessions to best suit each individual or family. It is her belief that counseling is not only her calling but, also, her ministry.
Emily Dillow is a Resident in Counseling who will be licensed later in 2022. She provides counseling to adults and children. Emily received her Bachelors degree from Old Dominion University, and her Masters in Education from Lindsey Wilson College in 2020.
She has over thirteen years of experience in the field working with adults. She has a background in case management and psychosocial rehabilitation and has also worked for a crisis program in the past. The knowledge gained from these experiences, as well as current experience in outpatient counseling has been used to transition Emily into her newest role as lead coordinator of our mental health skill-building program.
Emily often incorporates Cognitive Behavioral and Existential theories in session. She believes in the importance of assisting each client with recognizing their full potential and strengths. She practices a holistic approach in session and often integrates management of physical health into treatment of mental health. Emily enjoys fitness and spending time outdoors in her spare time.
Amber Hobbs received a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling where she also specialized in Substance Abuse Counseling. She is credentialed as a Resident in Counseling through the Virginia Board of Counseling and is a proud member of the Chi Sigma lota Counseling Academic and Professional Honor Society, as well as the American Counseling Association. Amber’s passion for counseling began after being impacted by the devastating loss of her infant daughter, Hallie, in 2013. Amber found a strong interest in grief and loss counseling, working with individuals who have experienced trauma, particularly with children and adolescents. She is currently serving as an Intensive In-Home Coordinator and provides outpatient counseling services at Healing Waters Counseling Center Wise office. Her passion is working with children and adolescents with trauma and anxiety disorders.
Amber’s approaches the therapeutic process with person centered elements and implements modalities of REBT, Cognitive Behavioral, and Gestalt with spiritual thought process techniques. She is trained in Child and Family Stress Intervention Therapy, Cognitive Processing Therapy, and EMDR (Eye movement desensitization and reprocessing); which are effective treatments for those who have PTSD. She has experience working with various populations including children, adolescents, teens, adults, and families. Amber’s professional background includes crisis intervention and case management, bereavement training/volunteering with home hospice, and family advocacy. Amber also worked with animals for several years and because of her adoration for animals, she has a specific interest in animal assisted therapy and hopes to become a certified animal assisted play therapist. Outside of Healing Waters, Amber enjoys spending time with family and friends and relaxing on the farm with her husband and their abundance of fur babies.
Brittany Marshall received a Bachelor of Science undergraduate degree from the University of Virginia’s College at Wise. She is a proud member of Psi Chi, The International Honor Society in Psychology. Brittany received a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling, where she also specialized in Substance Abuse Counseling. Brittany is credentialed as a Resident in Counseling through the Virginia Board of Counseling and is a proud member of the Chi Sigma Iota Counseling Academic and Professional Honor Society. Brittany has worked for 11 years in the mental health field. She is dedicated to making a difference in the lives of others and seeing growth within her clients. Brittany is currently providing outpatient mental health counseling services at Healing Waters Counseling Center in the Wise office.
Brittany’s therapeutic approaches include cognitive-behavioral and person-centered theories. She offers faith-based counseling services when requested by the client. Brittany has experience working with various populations including children, adolescents, adults, marriage and family. Brittany has a professional background of working with a variety of mental health issues and diagnoses. She is committed to learning new techniques and strategies to support her clients. While not working, she enjoys spending time with her husband and two daughters. Brittany also loves spending time with her family, friends, and being with her dog, Chappy. Brittany is a member of Hubbard’s Chapel Freewill Baptist Church in Pound, Virginia.
Amber McCartyAmber McCarty serves as an outpatient therapist and mental health services coordinator for Healing Waters. She graduated with a Bachelor’s degree in Psychology in 2017 and then obtained a Master’s degree in Clinical Mental Health Counseling with a specialization in Addictions and Forensics in 2022. Amber states, “I fell in love with the mental health field when I worked for Southwest Virginia Mental Health Institute and the patients touched my heart. I love working with all ages. Treating individuals suffering with addictions is also a passion of mine as I have watched so many people struggle with these issues. I have two wonderful children and three dogs whom we love like family. When I am not working, I like to read and spend time with my family. We love to swim, camp, and spend time outdoors.”
Martha Leonard, M.A., LPC
Martha Leonard, M.A., LPC, serves as the outpatient site coordinator at the Healing Waters Counseling Center located in Wise, Virginia. She received a Master of Arts in Professional Counseling from Liberty University in 2017 and became a Licensed Professional Counselor through the Virginia Board of Counseling in 2021. Martha has experience in substance abuse counseling, crisis services, family therapy, mental health skill building services, and intensive in-home services.
Martha is certified in Dialectical Behavioral Therapy and provides outpatient therapy to adults and children. Martha often incorporates Cognitive Behavioral, Dialectical Behavioral, and Person-Centered approaches into sessions. She believes in empowering each client to reach their full potential and strives for each client’s holistic wellbeing. Martha attends Pound First Baptist Church in Pound, Virginia. In her free time, she enjoys gardening, cooking, spending time with family and her dog Nala, and being outdoors.
Kayla Welch, M.A.
Kayla Welch, M.A., serves as an outpatient therapist at the Healing Waters Counseling Center located in Wytheville, Virginia. She received a Master of Arts in Professional Counseling from Liberty University in 2022 and is currently a Resident in Counseling through the Virginia Board of Counseling.
Kayla states, “One of the most admirable things you can do in life is to understand your own story. Through counseling you can accomplish new goals, utilize your strengths, and achieve the life changes you might be looking for. Counseling can offer a safe space to address certain obstacles you might be facing and perhaps gain a new perspective about your own story.”
She incorporates a strength-based, cognitive-behavioral, and mindfulness-based approach to therapy. Kayla’s number one goal is to provide a safe, non-judgmental, supportive, and individualized environment where clients can become their most genuine self. Her experience includes working with adolescents, college students, young adults, and adults. She often works with individuals experiencing anxiety, depression, ADHD, low-self-esteem, life-stressors and more.
Kayla enjoys reading, spending time with family, and photography in her spare time.