Privacy Policy

This Privacy Policy describes how Healing Waters Counseling Center collects, uses, and protects your personal
information when you visit our website or use our services.

Personal Information We Collect

We collect the following personal information from you:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Date of birth
  • Gender
  • Insurance information
  • Medical history

We may also collect other personal information from you, such as your payment information or demographic data, depending on the services you use.

How We Use Your Personal Information

We use your personal information to provide you with medical care and services, to communicate with you about your appointments and treatment, and to bill your insurance company. We may also use your personal information to send you marketing messages about our services, but only if you have given us your consent.

How We Share Your Personal Information

We share your personal information with the following third parties:

  • Your insurance company
  • Other healthcare providers who are involved in your care
  • Our billing and collection services provider
  • Marketing companies that we have contracted with to send you marketing messages (only if you have given us your consent)

We will not sell or rent your personal information to any third parties without your consent.

SMS/Text Message Permission

By providing us with your phone number, you agree to receive SMS/text messages from us about your appointments and treatment, as well as marketing messages about our services (only if you have given us your consent). You can opt out of receiving SMS/text messages at any time by replying “STOP” to any message we send you.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and firewalls, to protect your data.

Your Choices

You have the following choices regarding your personal information:
You can access and review your personal information by contacting us.
You can correct any errors in your personal information by contacting us.
You can request that we delete your personal information by contacting us.
You can opt out of receiving marketing messages from us by replying “STOP” to any message we send you.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will post a notice on our website and send you an email (if you have provided us with your email address).

Contact Us
If you have any questions about this Privacy Policy, please contact us at  (276) 963-0111