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Meet our Team

Therapists

Brad Kinder

Brad Kinder

Licensed Professional Counselor

BIO

Brad Kinder is a Licensed Professional Counselor and Certified Substance Abuse Counselor through the Virginia Board of Health Professions. He is a member of the American Association of Christian Counselors and American Counseling Association. He has served as the clinical director and founding owner of Healing Waters Counseling Center, LLC since May 2010.

Mr. Kinder has several years of mental health, assessment, and treatment experience, including individual, couples, and family therapy. He is experienced in working with a wide variety of mental disorders, emotional difficulties and relationship problems. Mr. Kinder also enjoys working with clients who are not experiencing any significant problems, but would like to enhance their quality of life and functioning. Therapeutic modalities incorporated include cognitive-behavioral therapy with a primary emphasis in incorporating faith based treatment approaches. Mr. Kinder has an eclectic approach of therapeutic strategies when working with children and adolescents, including the use of play therapy and modern games and activities to help reach today’s youth.

Mr. Kinder is interested in an integrated care approach to holistic treatment for individuals and families. He also enjoys examining the impact faith and spirituality has on emotional well-being. Additionally, he seeks to practice effective parenting techniques during life-cycle transitions. Mr. Kinder has a special interest in providing marriage counseling services and desires to assist in improving the marital satisfaction of couples experiencing communication problems or more serious issues including loss of trust, infidelity, or discontentment. He provides effective treatment approaches in individual counseling services for various problems including depression, anxiety, grief, substance abuse, and relationship problems. Mr. Kinder has a very relaxed style of therapy and tends to utilize a more simplistic and practical approach coupled with using humor and common sense versus employing complicated techniques that tend to be confusing and ineffective.

Mr. Kinder has experience working with various populations, including children, adolescents, adults, and families. He was previously an adjunct professor with Southwest Virginia Community College, Lindsey Wilson College, and Bluefield College, teaching several courses in the field of psychology and counseling. He worked for several years with the Virginia Department of Corrections as a Psychology Associate and Psychology Associate Senior. He currently provides supervision to masters and bachelors level students and residents. He maintains involvement in increasing awareness and support for social and psychological issues within the community.

Brad Kinder

Kelley Kinder

Licensed Professional Counselor

BIO

Kelley Kinder serves as the Clinical Supervisor of the home- and community-based programs at Healing Waters Counseling Center. She is credentialed as a Licensed Professional Counselor in Virginia, South Carolina, and Tennessee, and is an approved supervisor through the Virginia Board of Counseling. Kelley began her experience in the field of mental health treatment in 2006, after receiving a Bachelor of Science degree in Psychology from The University of Virginia’s College at Wise. Through her work in both public and private agencies providing case management, therapeutic day treatment, and intensive in-home services, Kelley developed a passion for helping others heal from trauma and challenging life circumstances.

With a desire to further her knowledge in the field of counseling, Kelley continued her education at Liberty University, where she completed a Master of Arts in Professional Counseling in 2016. Kelley is currently studying to obtain a Doctorate in Clinical Psychology, and she is working toward a specialization in Neuropsychology. Kelley conceptualizes mental health challenges from a trauma-informed, biopsychosocial-spiritual perspective and provides therapy primarily from a cognitive-behavioral framework. She is trained to provide Eye Movement Desensitization and Reprocessing (EMDR) Therapy, which is an effective treatment for individuals who have endured trauma. When fulfilling a supervisory role with counselor trainees, Kelley utilizes a reflective model, as she desires to provide a warm and welcoming learning environment in which supervisees can experience growth.

In her spare time, Kelley enjoys spending time with her husband, stepdaughter, and two miniature schnauzers, along with her other family members. She loves traveling to cities that are embedded with history, architecture, nice restaurants, and beautiful coastlines. She also enjoys spending quiet, rainy days at home, listening to nearly all genres of music, and experiencing times of solitude and gratefulness.

Brad Kinder

Gary Lyons

Licensed Clinical Social Worker

BIO
Gary Lyons is a Licensed Clinical Social Worker (LCSW) with more than 40 years of experience in both the public and private sectors providing inpatient and outpatient mental health services. He has been an ordained minister and pastor for more than 30 years. Gary earned his undergraduate degree in Sociology in 1977 from Virginia Tech, his Masters degree in Social Work in 1986 from Virginia Commonwealth University and his Master of Divinity in 1997 from Emmanuel Christian Seminary. He has been affiliated with Healing Waters Counseling Center since its inception. He has been married to his wife, Vicki, for 41 years. They have two daughters and two grandsons.

Brad Kinder

Brittany Marshall

Licensed Professional Counselor

BIO

Brittany Marshall received a Bachelor of Science undergraduate degree from the University of Virginia’s College at Wise. She is a proud member of Psi Chi, The International Honor Society in Psychology. Brittany received a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling, where she also specialized in Substance Abuse Counseling. Brittany is credentialed as a Licensed Professional Counselor through the Virginia Board of Counseling and is a proud member of the Chi Sigma Iota Counseling Academic and Professional Honor Society. Brittany is dedicated to making a difference in the lives of others and seeing growth within her clients. Brittany is providing outpatient mental health counseling services at Healing Waters Counseling Center in the Wise office.

Brittany’s therapeutic approaches include cognitive-behavioral and person-centered theories. She offers faith-based counseling services when requested by the client. Brittany has been trained in TF-CBT techniques. Brittany has experience working with various populations including children, adolescents, adults, marriage and family. Brittany has a professional background in working with a variety of mental health issues and diagnoses. She is committed to learning new techniques and strategies to support her clients. While not working, Brittany enjoys spending time with her husband and two daughters. Brittany also loves spending time with her family, friends, and being with her dogs, Chappy and Coco. Brittany is a member of Hubbard’s Chapel Freewill Baptist Church in Pound, Virginia.

Brad Kinder

Madison Singleton

Licensed Professional Counselor

BIO
Madison received a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling. There she specialized in Substance Abuse Counseling. She is credentialed as a Licensed Professional Counselor through the Virginia Board of Counseling. She is also a EMDRIA Approved EMDR Therapist. She provides outpatient and EMDR counseling services at Healing Waters Counseling Center. Madison combines traditional forms of therapy including Existential, Psychodynamic, and Cognitive approaches with spiritual and mindfulness-based thought process techniques. She has experience working with children, adolescents, teens, adults, and families. She strives to help clients decrease shame and guilt and increase confidence and inner peace. Furthermore, she also has a passion for providing mental health services to kids in need from various cultural backgrounds. Madison believes it is essential to create a safe, non-judgmental, empathetic environment and help individuals become aware of the underlying roots of their sabotaging behaviors while challenging their negative thought patterns. When she is not providing outpatient counseling serves at Healing Waters, Madison enjoys teaching up-and-coming helping professionals at her Alma Mater.
Brad Kinder

Pam Meade

Licensed Clinical Social Worker

BIO

Pam Meade is a Licensed Clinical Social Worker who started working for Healing Waters Counseling Center in 2017. Pam obtained her undergraduate degree in social work from East Tennessee State University in 1993, and her master’s degree in social work from Radford University in 2007. Pam provides counseling services to individuals, couples, and families, primarily over Telehealth. 

Pam has a varied work experience in the government and private sectors that spans over 30 years in areas of In-home treatment, Child Protective Services/Foster Care, case management, crisis stabilization, substance abuse treatment, case management and counseling in both in-patient and out-patient settings. Pam utilizes a strengths-based approach to assist individuals in creating personal success in their lives by incorporating hope, resiliency, and healing. She draws from several treatment modalities that are specific to the individuals’ treatment needs including Cognitive Behavioral and EMDR. Her special interest areas include depression, anxiety, trauma, grief and loss, substance abuse, life transitions, self-esteem, parenting challenges and behavioral issues.

In her spare time, Pam enjoys spending time with her family, listening to live music, and traveling.


Brad Kinder

Emily Cantrell

Resident in Counseling

BIO
Emily Cantrell received a Master of Arts degree in Clinical Mental Health Counseling from Liberty University and a Bachelor of Science degree in Criminal Justice from King University. She is credentialed as a Resident in Counseling through the Virginia Board of Counseling and is a proud member of the Omega Nu Lambda National Honor Society, as well as the American Counseling Association. She provides outpatient counseling services at the Cedar Bluff office. Emily has experience working with children, adolescents, teens, adults, and families. Prior to joining Healing Waters Counseling Center, Emily worked for the Virginia Department of Corrections as a probation officer. She has a particular interest in serving individuals in the criminal justice system. While not working, Emily enjoys spending time with her family, friends, and fur babies.
Brad Kinder

Emily Dillow

Licensed Professional Counselor

BIO

Emily Dillow is a dedicated Licensed Professional Counselor (LPC) based in Abingdon, specializing in outpatient counseling for both adults and children. Alongside her primary role, she serves as the coordinator for Intensive In-Home and Mental Health Support Services, showcasing her commitment to comprehensive care. Emily’s educational journey began at Old Dominion University, where she earned her Bachelor’s degree before furthering her studies at Lindsey Wilson College, achieving a Master’s in Education in 2020. With over sixteen years of professional experience, Emily has honed her skills in case management, psychosocial rehabilitation, and crisis intervention.

In her counseling practice, Emily merges Cognitive Behavioral and Existential theories, tailoring sessions to empower clients to recognize and leverage their inherent strengths and capabilities. She emphasizes a holistic approach, integrating physical health management into mental health treatment, highlighting the interconnectedness of wellness.

A pivotal aspect of Emily’s career satisfaction lies in nurturing the growth of her clinical colleagues, fostering a collaborative and supportive work environment. Beyond her professional endeavors, Emily finds joy in fitness, outdoor activities, and her passion for animals, reflecting her balanced approach to life both inside and outside the counseling room.

Brad Kinder

Amber Goodman

Resident in Counseling

BIO
Amber Goodman serves as an outpatient therapist at Healing Waters’ Wytheville office location. She graduated with a Bachelor’s degree in Psychology in 2017 and then obtained a Master’s degree in Clinical Mental Health Counseling with a specialization in Addictions and Forensics in 2022. Amber states, “I fell in love with the mental health field when I worked for Southwest Virginia Mental Health Institute and the patients touched my heart. I love working with all ages. Treating individuals suffering with addictions is also a passion of mine as I have watched so many people struggle with these issues. I have two wonderful children and three dogs whom we love like family. When I am not working, I like to read and spend time with my family. We love to swim, camp, and spend time outdoors.”

Brad Kinder

Hollie L. O’Connor

Licensed Clinical Social Worker

BIO

Hollie L. O’Connor is a Licensed Clinical Social Worker and Licensed Clinical Addiction Counselor with 11 years of experience in the field of mental health and addictions. She is passionate about helping adolescents, teens, adults, and couples address their unique challenges and work toward improving their overall quality of life. Hollie specializes in anxiety, depression, anger, trauma, substance use disorders, borderline personality disorder, major life transitions, grief and loss, and relationship issues. She is a veteran of the U.S. Air Force, where she served for 6 years during Desert Shield/Desert Storm 2 years in the Reserves. Hollie enjoys hiking, biking, camping, cooking, building architectural Lego sets, and spending time with her two sons.

Hollie earned her B.S. Degree at Southern Illinois University, her M.Ed. at East Tennessee State University, and her MSW at Indiana University. Her military background and professional experience enable her to address a variety of challenges. Hollie utilizes cognitive behavioral therapy, trauma-informed care, mindfulness, motivational interviewing, solution-focused therapy, person-centered care, and more.

No feeling is final! Hollie is passionate about assisting you on your journey to improve your quality of life and is confident she can provide you with the support you need.

Brad Kinder

Martha Leonard

Licensed Professional Counselor

BIO

Martha Leonard, M.A., LPC, serves as the outpatient site coordinator at the Healing Waters Counseling Center located in Wise, Virginia. She received a Master of Arts in Professional Counseling from Liberty University in 2017 and became a Licensed Professional Counselor through the Virginia Board of Counseling in 2021. Martha has experience in substance abuse counseling, crisis services, family therapy, mental health skill building services, and intensive in-home services.

Martha is certified in Dialectical Behavioral Therapy and provides outpatient therapy to adults and children. Martha often incorporates Cognitive Behavioral, Dialectical Behavioral, and Person-Centered approaches into sessions. She believes in empowering each client to reach their full potential and strives for each client’s holistic wellbeing. Martha attends Pound First Baptist Church in Pound, Virginia. In her free time, she enjoys gardening, cooking, spending time with family and her dog Nala, and being outdoors.

Brad Kinder

Josh Muncy

Resident in Couseling

BIO
Coming Soon…

Brad Kinder

Bayleigh Killen

Supervisee in Social Work

BIO
Bayleigh Killen is an MSW, Supervisee in Social Work. She obtained her Master’s Degree in Social Work from King University in Bristol, TN in 2023 and has experience in both inpatient and outpatient settings. Bayleigh’s preferred therapeutic approach is individualized therapy with the utilization of CBT and trauma-informed techniques. She particularly enjoys working with adolescents, teens, and young adults. Bayleigh is a passionate therapist dedicated to guiding and advocating for individuals on their journey to self-discovery and healing. Bringing light and hope to every session, one heart at a time. She is currently offering mental health treatment at Healing Waters’ Wytheville, VA office.
Brad Kinder

Lisa Rasnick

Resident in Couseling

BIO

Lisa Rasnick is a Resident in Counseling at the Cedar Bluff office. Lisa received her Master of Science in Clinical Mental Health Counseling from Emory & Henry College and a Bachelor of Arts in Psychology from Bluefield State University.  Lisa sees her clients as unique individuals who experience life and relationships differently and designs her approach to fit her clients’ needs.  Lisa uses a person-centered therapeutic approach with her clients and incorporates existential and cognitive behavioral approaches to help her clients realize their full potential, find purpose and meaning, and make positive changes in their life. 

Lisa also utilizes a trauma-focused approach to working with her clients and enjoys working with people with a variety of challenges. She has a passion for helping clients who experience grief and loss.  Lisa has experience working with children, adolescents, adults, and families in the intensive in-home services and mental health skill building services.  Lisa has completed Level 1 Training in Gottman Method Couples Therapy and uses Gottman Method Couples Therapy in her work. In her spare time, Lisa enjoys spending time with her family on their farm, her pets, and traveling.

Prescribers

Check back soon for additional team member bios.

Nathan Rowe

Nathan Rowe

Psychiatric Mental Health Nurse Practitioner

BIO
Nathan Rowe is an independent practicing board-certified psychiatric nurse practitioner as well as a board certified emergency nurse. Nathan worked his first four years in psychiatry in a busy inpatient intensive psychiatric care hospital as well as outpatient practice. Prior to working in psychiatry, Nathan worked over two decades in emergency and critical care. Nathan has been part of the HWCC family since September of 2022, and is skilled in managing all psychiatric conditions in the child, adolescent, adult, and geriatric populations.
Nathan Rowe

Erin Crane

Psychiatric Mental Health Nurse Practitioner

BIO

Erin Crane is a Psychiatric Mental Health Nurse Practitioner who has been board certified with the American Nurses Credentialing Center (ANCC) since February 2021. She obtained her Master’s of Science in Nursing from Walden University. Prior to becoming a nurse practitioner, Erin practiced as a registered nurse and accumulated 14 years of experience working in various areas, including progressive care and emergency care. She has been providing services to patients across the life span at Healing Waters Counseling Center since March 2021.

QMHPs

Brad Kinder

Donna Sluss

Qualified Mental Health Professional

BIO

Donna Sluss received a Bachelor of Science undergraduate degree from University of the Cumberlands . She is currently pursuing a Master of Education degree in Counseling and Human Services from Lindsey Wilson College. She is also specializing in Substance Abuse Counseling. Donna is credentialed as a QMHP-T through the Virginia Board of Counseling and is also a member of the Chi Sigma Iota Counseling Academic and Professional Honor Society. Donna is currently providing Intensive In Home Services and Mental Health Skill-building Services in Wise County and the surrounding area. 

Donna’s therapeutic approaches include person-centered, cognitive-behavioral, and solution focused theories. Donna is committed to learning new ways to help and support her clients. In her leisure time, she enjoys spending time with her husband. Donna also enjoys spending time with family, friends , reading and watching movies.

Brad Kinder

Denise Stanley

Qualified Mental Health Professional

BIO

Denise Stanley received a Bachelor of Science degree in Counseling from King University. She is currently working toward a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling and will graduate in August 2024. After graduation she will also specialize in Substance Abuse Counseling. Denise is a proud member of the Chi Sigma lota Counseling Academic and Professional Honor Society.

Denise has 10 years experience in the mental health field which includes working in the public school system as a Therapeutic Day Treatment provider. She currently works with children, teens, and adults providing Intensive In-Home as well as Mental Health Skill-building Services in Wise County and the surrounding area. Denise enjoys spending time with her husband, son, and her cat Callie. She also enjoys traveling and spending time with family members and friends. 

Brad Kinder

Jessika Elliott

Qualified Mental Health Professional

BIO

Jessika Elliott holds a Bachelor of Science Degree in Psychology from East Tennessee State University (2020) and currently pursuing a Master’s in Social Work from Louisiana State University (set to graduate in 2024).

As a Qualified Mental Health Professional registered with the Virginia Board of Counseling, Jessika has a strong track record of providing exceptional mental health skill-building services to individuals in the Abingdon area for the past four years. Her specialization in Person-Centered and Cognitive Behavioral Techniques enables her to effectively address the mental health concerns of individuals in their homes and communities.

Jessika’s exceptional ability to establish meaningful connections with individuals from diverse backgrounds and tailor her therapeutic approach to their unique needs distinguishes her as an empathetic and highly effective mental health professional. Her unwavering dedication to improving the well-being of her community is reflected in her aspirations to expand her expertise by working with children and adolescents, further enhancing her ability to provide comprehensive and compassionate care.

In her professional journey, Jessika is driven by her belief in the power of human resilience and empowers her clients by fostering their self-awareness, resilience, and coping mechanisms. Her ultimate goal is to make a meaningful and lasting impact on the lives of those she serves.

Beyond her professional endeavors, Jessika values spending time with her family and traveling. Her personal experiences and deep understanding of human behavior fuel her commitment to helping others navigate life’s challenges and achieve their goals.

Fallon Poole

Fallon Poole

Qualified Mental Health Professional

BIO
Fallon Poole was born and raised in Marion, Virginia. She graduated from Marion High School in 2001 and then graduated from Lindsey Wilson College in 2015 with a Bachelor’s Degree in Human Services with a concentration in counseling. Fallon has spent over eighteen years working in the mental health field in various roles ranging from direct care to mid-management. Prior to joining Healing Waters Counseling Center, she served as a Qualified Professional/House-Manager in North Carolina at a location that provides treatment and support to individuals with developmental delays in a group home setting. In her role as a qualified mental health professional with this Healing Waters, Fallon provides intensive in-home and mental health skill-building services. Her compassionate presence and warm personality help clients to feel comfortable, which is key to building trust and rapport.
Sasha Bowman

Sasha Bowman

Qualified Mental Health Professional

BIO

Sasha Bowman received her Bachelor of Science in Human Services from Old Dominion University graduating magna cum laude. In addition, Sasha majored in Addiction Prevention and Treatment through Old Dominion University’s Counseling and Human Services Department. Sasha is credentialed as a QMHP-T through the Virginia Board of Counseling. Sasha currently works with children, teens, adults, and families providing Intensive In-Home Services and Mental Health Skill-Building Services in Tazewell County and the surrounding area.

Sasha has a passion for helping individuals with a variety of concerns, especially substance abuse and addiction. Sasha has several years of experience advocating for individuals and working with victims of intimate partner (domestic) violence. Sasha’s therapeutic approaches to helping individuals include person-centered, cognitive behavioral, and solution-focused. Sasha will be pursuing a Master of Arts in Clinical Mental Health Counseling at Liberty University starting in the fall of 2024. In her spare time, Sasha enjoys spending time with her husband and son. She also enjoys playing the piano, singing, and writing songs.

Administrative Support

Check back soon for additional team member bios.

Brad Kinder

Lauren Brown

Clinical Administrator

BIO
Lauren Brown has served as a clinical administrative support specialist for Healing Waters Counseling Center since October 2023. In 2018, she obtained a certificate in Medical Billing and Coding from Southwest Virginia Community College, and she has been working in the medical field since that time. Originally from Baltimore, Maryland, Lauren has resided in Tazewell County, Virginia since 1993. She has a desire to learn as much as possible in the healthcare field, and to be a wonderful mom. When away from the office, she finds her “happy place” on sunny beaches.
Brad Kinder

Phillip Ward

Practice Manager

BIO
Phillip Ward, appointed as Practice Manager at Healing Waters Counseling Center in April 2024, brings over three decades of unwavering dedication to mental health and community well-being. Graduating from Whitewood High School in 1991, he pursued his passion by earning a Bachelor’s Degree in Administration of Justice from Bluefield College/University in 1999. Phillip’s military service with the Virginia Army National Guard and the Army Reserves honed his leadership skills and sense of duty. Transitioning to civilian life, Phillip embarked on a career in mental health, starting in 1994 at Cumberland Mountain Community Services, where he provided direct care to consumers. Throughout his career, he held various roles, including Substance Abuse Counselor, Probation Officer, and Sex Offender Specialist. Phillip’s commitment to comprehensive care led him to become a Qualified Mental Health Professional, and he joined Healing Waters Counseling Center to continue his mission of serving the community.
Kristen Smith

Kristen Smith

Billing and Credentialing Specialist

BIO

Kristen Smith serves as Billing and Credentialing Specialist as part of the Administrative team. She has fulfilled a valuable role with Healing Waters Counseling Center for ten years, and has been a full-time member of our team since 2022. Kristen holds an associate’s degree of arts and sciences, with a focus on Health Information Technology. She utilizes her training and skills daily to help ensure that administrative functions are running smoothly. Kristen enjoys spending her evenings and weekends engaging in quality time with her husband and children.

Amy Cantrell McGraw

Amy Cantrell McGraw

Clinical Administrator

BIO

Amy Cantrell McGraw has been a dedicated part of the administrative team at Healing Waters Counseling Center since 2021. Amy strives to provide excellent support for patients during both phone and office interactions. As the referral specialist, Amy works diligently to add new patients to our electronic health record and schedule appointments in a timely manner. Amy also works closely with Disability Determination Services to schedule disability assessments in each of the four Healing Waters offices. In her spare time, Amy enjoys spending time with her friends and family and going to the beach

Amy Cantrell McGraw

Jeff Easterling

Property Manager

BIO
Jeff Easterling serves as Property Manager and provides additional support to the administrative team as needed. Prior to joining Healing Waters, Jeff’s work experience included 23 years in retail management and four years as an optician. He enjoys working with the public, as he is extremely relational and encourages everyone he encounters. In his spare time, Jeff loves spending time with his family and friends, traveling, watching movies, and interacting with his pets.