Meet our Team

Brad Kinder is the Chief Executive Officer (CEO) and founding owner of Healing Waters Counseling Center (HWCC). He established HWCC in 2010 following several years of service in community mental health and with the Virginia Department of Corrections. Mr. Kinder is a licensed professional counselor, certified substance abuse counselor, and approved clinical supervisor through the Virginia Board of Counseling. In addition, he is recognized as a supervised psychologist by the West Virginia Board of Examiners of Psychologists.

Mr. Kinder began his career in 2004 after earning a Bachelor of Science in Criminal Justice with a minor in Psychology from Bluefield College. In 2007, he received a Master of Science in Human Services from Capella University, followed by 30 additional graduate credits in Professional Counseling from Liberty University in 2008. He also holds an Associate of Applied Science in Nursing from Southwest Virginia Community College, which he completed in 2018. Currently a doctoral candidate in clinical psychology, Mr. Kinder is pursuing a specialization in forensic psychology and has a professional interest in neurodevelopmental assessment. His doctoral dissertation focuses on developing a therapy program for individuals experiencing mental health symptoms related to coal worker’s pneumoconiosis (black lung disease).

Guided by a faith-based perspective, Mr. Kinder utilizes a biopsychosocial spiritual model to address the complex factors affecting mental health. He draws on a cognitive-behavioral therapy framework, particularly Rational Emotive Behavioral Therapy and Reality Therapy. His clinical perspective suggests that most psychological disorders result from both genetic and environmental influences, with genetics playing a predominant role. As a believer with a reformed soteriology, Mr. Kinder maintains that humanity’s sinful nature ultimately overshadows environmental and genetic factors. While recognizing the importance of examining genetics and the environment individually, he contends that both ultimately point to the concept of sin and the total depravity of mankind.

Mr. Kinder enjoys spending time with his wife, daughter, family, and friends. He has two miniature schnauzer dogs who are his sidekicks. Mr. Kinder is a licensed private pilot and enjoys flying in the Appalachian Mountains and the low country of South Carolina. He is an avid music lover and is the self-proclaimed number-one fan of the classic rock band Journey. Mr. Kinder loves anything related to baseball and previously played the sport from elementary school through college. He is a lifelong fan of the Major League Baseball team, the Baltimore Orioles. Mr. Kinder is actively engaged in his local congregation, which is affiliated with the Presbyterian Church in America (PCA). Whether professionally or personally, Mr. Kinder’s goal is to bring glory to God in all that he does. He believes the chief end of man is to glorify God and enjoy Him forever!

Kelley Kinder serves as an outpatient therapist and clinical supervisor at Healing Waters Counseling Center. She is credentialed as a licensed professional counselor in Virginia, South Carolina, and Tennessee and is an approved supervisor through the Virginia Board of Counseling. She is also a supervised psychologist through the West Virginia Board of Examiners of Psychologists.

Kelley began her career in 2006 after receiving a Bachelor of Science in Psychology from The University of Virginia’s College at Wise. Kelley later continued her education at Liberty University, where she obtained a Master of Arts in Professional Counseling in 2016. She is currently a doctoral candidate in clinical psychology and is working toward specialization in geropsychology with a focus on the evaluation and treatment of dementia. Through her doctoral dissertation, she is developing a therapy program for the treatment of mental health symptoms in individuals living with dementia in rural Appalachia. Upon completion of her doctoral degree, Kelley plans to offer outreach and education to community members and treatment providers in southwestern Virginia to enhance awareness of the early symptoms of Alzheimer’s and related dementias and provide treatment options for those living with this condition. Kelley conceptualizes mental health challenges from a trauma-informed, biopsychosocial-spiritual perspective and approaches therapy primarily from a cognitive-behavioral framework. When treating individuals diagnosed with dementia, Kelley delivers person-centered therapy integrated with reminiscence techniques.

In her spare time, Kelley enjoys being with her husband, stepdaughter, and two miniature schnauzers, along with her other family members. She loves traveling to cities that are embedded with rich history, beautiful architecture, nice restaurants, and breathtaking coastlines. She also enjoys listening to nearly all genres of music, shopping at antique and thrift stores, and experiencing times of solitude and gratefulness.

Brittany Marshall received a Bachelor of Science undergraduate degree from the University of Virginia’s College at Wise. She is a proud member of Psi Chi, The International Honor Society in Psychology. Brittany received a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling, where she also specialized in Substance Abuse Counseling. Brittany is credentialed as a Licensed Professional Counselor through the Virginia Board of Counseling and is a proud member of the Chi Sigma Iota Counseling Academic and Professional Honor Society. Brittany is dedicated to making a difference in the lives of others and seeing growth within her clients. Brittany is providing outpatient mental health counseling services at Healing Waters Counseling Center in the Wise office.

Brittany’s therapeutic approaches include cognitive-behavioral and person-centered theories. She offers faith-based counseling services when requested by the client. Brittany has been trained in TF-CBT techniques. Brittany has experience working with various populations including children, adolescents, adults, marriage and family. Brittany has a professional background in working with a variety of mental health issues and diagnoses. She is committed to learning new techniques and strategies to support her clients. While not working, Brittany enjoys spending time with her husband and two daughters. Brittany also loves spending time with her family, friends, and being with her dogs, Chappy and Coco. Brittany is a member of Hubbard’s Chapel Freewill Baptist Church in Pound, Virginia.

Emily Dillow is a dedicated Licensed Professional Counselor (LPC) based in Abingdon, specializing in outpatient counseling for both adults and children. Alongside her primary role, she serves as the coordinator for Intensive In-Home and Mental Health Support Services, showcasing her commitment to comprehensive care. Emily’s educational journey began at Old Dominion University, where she earned her Bachelor’s degree before furthering her studies at Lindsey Wilson College, achieving a Master’s in Education in 2020. With over sixteen years of professional experience, Emily has honed her skills in case management, psychosocial rehabilitation, and crisis intervention.

In her counseling practice, Emily merges Cognitive Behavioral and Existential theories, tailoring sessions to empower clients to recognize and leverage their inherent strengths and capabilities. She emphasizes a holistic approach, integrating physical health management into mental health treatment, highlighting the interconnectedness of wellness.

A pivotal aspect of Emily’s career satisfaction lies in nurturing the growth of her clinical colleagues, fostering a collaborative and supportive work environment. Beyond her professional endeavors, Emily finds joy in fitness, outdoor activities, and her passion for animals, reflecting her balanced approach to life both inside and outside the counseling room.

Kimberly Chandler received a Master’s Degree in Education in Mental Health Counseling from Lindsey Wilson College in January, 2009.  She was a member of Chi Sigma Iota Counseling Honor Society during her time at Lindsey Wilson College.  Kimberly obtained her Regent’s Bachelor of Arts Degree from Bluefield State University in May 1992.  She is currently a Resident in Counseling with the Virginia Board of Counseling.  Kimberly provides counseling services out of the Wytheville Office.  Kimberly has experience in working with adults and children as well as substance use/abuse issues.  She also has experience in working with people with chronic mental illnesses.  Kimberly also has a history of providing Positive Behavioral Support to people that have demonstrated challenging behaviors.  Prior to coming to Healing Waters, Kimberly was a substance abuse counselor at Life Center of Galax in Hillsville where she obtained her certification in the Trait- Based Model of Recovery.  Her approach to counseling is a combination of treatment modalities including person-centered and cognitive behavioral therapies.  Kimberly feels that each person has many strengths and focuses more on the positive aspects of each person.  In Kimberly’s spare time, she enjoys spending time with her family and pets.  She also enjoys crocheting and watching sports on television. 

Faith Clemons provides intensive in-home and mental health skill-building services with Healing Waters. She graduated summa cum laude from Liberty University with a Bachelor of Science in Psychology. Faith is also a graduate of Appalachian Christian Academy in Rural Retreat, Virginia, where she had the honor of being valedictorian of her graduating class. Faith is passionate about addressing the often-overlooked needs in mental health care. She is committed to being a positive and supportive presence in her client’s lives. Outside of her professional endeavors, Faith enjoys listening to audiobooks, spending time with her cats, and playing video games with friends.

Angel Smith graduated Summa Cum Laude from Lindsey Wilson College, where she received her Master’s degree in Marriage and Family Counseling. Angel is credentialed as a QMHP-C through the Virginia Board of Counseling. She currently works with children, teens, adults, and families, providing Intensive In-Home Services and Mental Health Skill-Building Services in Wythe County and the surrounding area. Her caring presence and warm personality help clients to feel comfortable, which is key to building trust and rapport.

Angel’s therapeutic approaches to helping individuals include person-centered, cognitive behavioral, and solution-focused. She prays that she can make a lasting impression on those that she encounters and helps them make the changes that they need in order to become whole individuals in their communities.

Beyond her work life, Angel enjoys spending time with her family, listening to Audiobooks, Reading, Cooking, and Crocheting. She also likes to spend time with her dog, Harley!

Abby Zedd is a Qualified Mental Health Professional at Healing Waters. She was born and raised in Coeburn, VA, and graduated in 2021 from Eastside High School. Abby started as an intern at Healing Waters while working towards her bachelor’s degree. She graduated from UVA-Wise in December 2024 with a bachelor of science degree in psychology. She is a part of Psi Chi, the International Honor Society in Psychology, and graduated Cum Laude. She is now pursuing her master of science in education degree in clinical mental health counseling at Old Dominion University. Her anticipated graduation is in the Spring of 2027. Abby works with adults and children in Wise, Russell, and Lee counties through the Wise office as a full-time intensive in-home and mental health skill-building QMHP-T. After graduating from ODU, she hopes to stay at Healing Waters to complete her residency and work as a full-time Licensed Professional Counselor. Abby intends to serve by helping people who need it most. She would like to work with those who struggle with addiction, grief, and mental disorders. Abby also would like to continue working with kids with behavioral problems. When Abby isn’t working or studying, she loves to be with her family. She also loves spending quality time with her boyfriend, with whom she is building her life. Abby’s alone time consists of listening to music and binge-watching Grey’s Anatomy.

Justin Roy attended Appalachian State University in Boone, North Carolina, where he majored in Psychology and Criminal Justice. While pursuing his bachelor’s degree at ASU, he also contributed to research on sexual abuse reporting and portrayal through news outlets. Justin’s clinical experience includes an internship in a facility for at-risk youth. As a qualified mental health professional with Healing Waters Counseling Center, Justin has developed a passion for providing mental health skill-building and intensive in-home services, and he enjoys working closely with individuals and their families in their home and community settings. Justin’s enthusiasm and kindness are immediately apparent, and he looks forward to growing in his career as a mental health clinician.

Nathan Vicars is a Qualified Mental Health Professional who has worked with Healing Waters for several years. During the duration of employment, he has worked primarily with children in the Wise area. Nathan obtained his bachelor’s degree from UVA Wise in 2021. He majored in psychology and graduated as cum laude. Since 2021, he has been pursuing his master’s degree in clinical mental health counseling at Liberty University. He anticipates graduating in August of 2025. After graduating Nathan intends to pursue licensure as a professional counselor. He intends to specialize in grief or addictions counseling. Nathan plans to continue to work with adults and children in his journey.

Nathan hopes to become a fictional author one day as well. He finds joy in volunteering, spending time with family, and helping others. Nathan often volunteers with Samaritan’s Purse and has helped with disaster relief through the years. He also enjoys helping with his church’s children’s ministry. He has a passion for being able to offer support to others who may need it who are often in crisis situations. His calm demeanor assists him with effortlessly providing comfort to others during times of need. Nathan also has a passion for music. He plays the piano, trumpet, and a variety of instruments.