Meet our Team

Brad Kinder is the Chief Executive Officer (CEO) and founding owner of Healing Waters Counseling Center (HWCC). He established HWCC in 2010 following several years of service in community mental health and with the Virginia Department of Corrections. Mr. Kinder is a licensed professional counselor, certified substance abuse counselor, and approved clinical supervisor through the Virginia Board of Counseling. In addition, he is recognized as a supervised psychologist by the West Virginia Board of Examiners of Psychologists.

Mr. Kinder began his career in 2004 after earning a Bachelor of Science in Criminal Justice with a minor in Psychology from Bluefield College. In 2007, he received a Master of Science in Human Services from Capella University, followed by 30 additional graduate credits in Professional Counseling from Liberty University in 2008. He also holds an Associate of Applied Science in Nursing from Southwest Virginia Community College, which he completed in 2018. Currently a doctoral candidate in clinical psychology, Mr. Kinder is pursuing a specialization in forensic psychology and has a professional interest in neurodevelopmental assessment. His doctoral dissertation focuses on developing a therapy program for individuals experiencing mental health symptoms related to coal worker’s pneumoconiosis (black lung disease).

Guided by a faith-based perspective, Mr. Kinder utilizes a biopsychosocial spiritual model to address the complex factors affecting mental health. He draws on a cognitive-behavioral therapy framework, particularly Rational Emotive Behavioral Therapy and Reality Therapy. His clinical perspective suggests that most psychological disorders result from both genetic and environmental influences, with genetics playing a predominant role. As a believer with a reformed soteriology, Mr. Kinder maintains that humanity’s sinful nature ultimately overshadows environmental and genetic factors. While recognizing the importance of examining genetics and the environment individually, he contends that both ultimately point to the concept of sin and the total depravity of mankind.

Mr. Kinder enjoys spending time with his wife, daughter, family, and friends. He has two miniature schnauzer dogs who are his sidekicks. Mr. Kinder is a licensed private pilot and enjoys flying in the Appalachian Mountains and the low country of South Carolina. He is an avid music lover and is the self-proclaimed number-one fan of the classic rock band Journey. Mr. Kinder loves anything related to baseball and previously played the sport from elementary school through college. He is a lifelong fan of the Major League Baseball team, the Baltimore Orioles. Mr. Kinder is actively engaged in his local congregation, which is affiliated with the Presbyterian Church in America (PCA). Whether professionally or personally, Mr. Kinder’s goal is to bring glory to God in all that he does. He believes the chief end of man is to glorify God and enjoy Him forever!

Kelley Kinder serves as an outpatient therapist and clinical supervisor at Healing Waters Counseling Center. She is credentialed as a licensed professional counselor in Virginia, South Carolina, and Tennessee and is an approved supervisor through the Virginia Board of Counseling. She is also a supervised psychologist through the West Virginia Board of Examiners of Psychologists.

Kelley began her career in 2006 after receiving a Bachelor of Science in Psychology from The University of Virginia’s College at Wise. Kelley later continued her education at Liberty University, where she obtained a Master of Arts in Professional Counseling in 2016. She is currently a doctoral candidate in clinical psychology and is working toward specialization in geriatric neuropsychology with a focus on the evaluation and treatment of dementia. Through her doctoral dissertation, she is developing a therapy program for the treatment of mental health symptoms in individuals living with dementia in rural Appalachia. Upon completion of her doctoral degree, Kelley plans to offer outreach and education to community members and treatment providers in southwestern Virginia to enhance awareness of the early symptoms of Alzheimer’s and related dementias and provide treatment options for those living with this condition. Kelley conceptualizes mental health challenges from a trauma-informed, biopsychosocial-spiritual perspective and approaches therapy primarily from a cognitive-behavioral framework. When treating individuals diagnosed with dementia, Kelley delivers person-centered therapy integrated with reminiscence techniques.

In her spare time, Kelley enjoys being with her husband, stepdaughter, and two miniature schnauzers, along with her other family members. She loves traveling to cities that are embedded with rich history, beautiful architecture, nice restaurants, and breathtaking coastlines. She also enjoys listening to nearly all genres of music, shopping at antique and thrift stores, and experiencing times of solitude and gratefulness.

Brittany Marshall received a Bachelor of Science undergraduate degree from the University of Virginia’s College at Wise. She is a proud member of Psi Chi, The International Honor Society in Psychology. Brittany received a Master of Education degree in Counseling and Human Services from Lindsey Wilson College, School of Professional Counseling, where she also specialized in Substance Abuse Counseling. Brittany is credentialed as a Licensed Professional Counselor through the Virginia Board of Counseling and is a proud member of the Chi Sigma Iota Counseling Academic and Professional Honor Society. Brittany is dedicated to making a difference in the lives of others and seeing growth within her clients. Brittany is providing outpatient mental health counseling services at Healing Waters Counseling Center in the Wise office.

Brittany’s therapeutic approaches include cognitive-behavioral and person-centered theories. She offers faith-based counseling services when requested by the client. Brittany has been trained in TF-CBT techniques. Brittany has experience working with various populations including children, adolescents, adults, marriage and family. Brittany has a professional background in working with a variety of mental health issues and diagnoses. She is committed to learning new techniques and strategies to support her clients. While not working, Brittany enjoys spending time with her husband and two daughters. Brittany also loves spending time with her family, friends, and being with her dogs, Chappy and Coco. Brittany is a member of Hubbard’s Chapel Freewill Baptist Church in Pound, Virginia.

Pam Meade is a Licensed Clinical Social Worker who started working for Healing Waters Counseling Center in 2017. Pam obtained her undergraduate degree in social work from East Tennessee State University in 1993, and her master’s degree in social work from Radford University in 2007. Pam provides counseling services to individuals, couples, and families, primarily over Telehealth. 

Pam has a varied work experience in the government and private sectors that spans over 30 years in areas of In-home treatment, Child Protective Services/Foster Care, case management, crisis stabilization, substance abuse treatment, case management and counseling in both in-patient and out-patient settings. Pam utilizes a strengths-based approach to assist individuals in creating personal success in their lives by incorporating hope, resiliency, and healing. She draws from several treatment modalities that are specific to the individuals’ treatment needs including Cognitive Behavioral and EMDR. Her special interest areas include depression, anxiety, trauma, grief and loss, substance abuse, life transitions, self-esteem, parenting challenges and behavioral issues.

In her spare time, Pam enjoys spending time with her family, listening to live music, and traveling.

Emily Dillow is a dedicated Licensed Professional Counselor (LPC) based in Abingdon, specializing in outpatient counseling for both adults and children. Alongside her primary role, she serves as the coordinator for Intensive In-Home and Mental Health Support Services, showcasing her commitment to comprehensive care. Emily’s educational journey began at Old Dominion University, where she earned her Bachelor’s degree before furthering her studies at Lindsey Wilson College, achieving a Master’s in Education in 2020. With over sixteen years of professional experience, Emily has honed her skills in case management, psychosocial rehabilitation, and crisis intervention.

In her counseling practice, Emily merges Cognitive Behavioral and Existential theories, tailoring sessions to empower clients to recognize and leverage their inherent strengths and capabilities. She emphasizes a holistic approach, integrating physical health management into mental health treatment, highlighting the interconnectedness of wellness.

A pivotal aspect of Emily’s career satisfaction lies in nurturing the growth of her clinical colleagues, fostering a collaborative and supportive work environment. Beyond her professional endeavors, Emily finds joy in fitness, outdoor activities, and her passion for animals, reflecting her balanced approach to life both inside and outside the counseling room.

Kimberly Chandler received a Master’s Degree in Education in Mental Health Counseling from Lindsey Wilson College in January, 2009.  She was a member of Chi Sigma Iota Counseling Honor Society during her time at Lindsey Wilson College.  Kimberly obtained her Regent’s Bachelor of Arts Degree from Bluefield State University in May 1992.  She is currently a Resident in Counseling with the Virginia Board of Counseling.  Kimberly provides counseling services out of the Wytheville Office.  Kimberly has experience in working with adults and children as well as substance use/abuse issues.  She also has experience in working with people with chronic mental illnesses.  Kimberly also has a history of providing Positive Behavioral Support to people that have demonstrated challenging behaviors.  Prior to coming to Healing Waters, Kimberly was a substance abuse counselor at Life Center of Galax in Hillsville where she obtained her certification in the Trait- Based Model of Recovery.  Her approach to counseling is a combination of treatment modalities including person-centered and cognitive behavioral therapies.  Kimberly feels that each person has many strengths and focuses more on the positive aspects of each person.  In Kimberly’s spare time, she enjoys spending time with her family and pets.  She also enjoys crocheting and watching sports on television. 

Ryan Clevinger first obtained his Bachelor of Arts degree in communications from the University of Virginia’s College at Wise in 2016. He went on to work as a case-manager in the Virginia Prison systems. Ryan realized that he wanted to help others in a different capacity than his former role provided. He then decided to pursue his master’s degree in counseling from Lindsey Wilson College. Ryan graduated in the summer of 2024 with his M.Ed., in Counseling and is also certified in substance abuse treatment.

Ryan uses a holistic approach to treatment and considers his theoretical orientation to be eclectic. Ryan is dedicated to making a difference in the lives of her clients. Ryan currently provides outpatient mental health counseling services at Healing Waters Counseling Center in the Wise office. In Ryan’s free time, he enjoys spending quality time with friends and family as well as outdoor activities such as hiking, mountain biking, running. Ryan has a heart for serving others and is excited to see what the future holds. Ryan states, “I truly want to make a difference in my community and help my clients thrive and not just survive”

Faith Clemons provides intensive in-home and mental health skill-building services with Healing Waters. She graduated summa cum laude from Liberty University with a Bachelor of Science in Psychology. Faith is also a graduate of Appalachian Christian Academy in Rural Retreat, Virginia, where she had the honor of being valedictorian of her graduating class. Faith is passionate about addressing the often-overlooked needs in mental health care. She is committed to being a positive and supportive presence in her client’s lives. Outside of her professional endeavors, Faith enjoys listening to audiobooks, spending time with her cats, and playing video games with friends.

Angel Smith graduated Summa Cum Laude from Lindsey Wilson College, where she received her Master’s degree in Marriage and Family Counseling. Angel is credentialed as a QMHP-C through the Virginia Board of Counseling. She currently works with children, teens, adults, and families, providing Intensive In-Home Services and Mental Health Skill-Building Services in Wythe County and the surrounding area. Her caring presence and warm personality help clients to feel comfortable, which is key to building trust and rapport.

Angel’s therapeutic approaches to helping individuals include person-centered, cognitive behavioral, and solution-focused. She prays that she can make a lasting impression on those that she encounters and helps them make the changes that they need in order to become whole individuals in their communities.

Beyond her work life, Angel enjoys spending time with her family, listening to Audiobooks, Reading, Cooking, and Crocheting. She also likes to spend time with her dog, Harley!

Sasha Bowman received her Bachelor of Science in Human Services from Old Dominion University graduating magna cum laude. In addition, Sasha majored in Addiction Prevention and Treatment through Old Dominion University’s Counseling and Human Services Department. Sasha is credentialed as a QMHP-T through the Virginia Board of Counseling. Sasha currently works with children, teens, adults, and families providing Intensive In-Home Services and Mental Health Skill-Building Services in Tazewell County and the surrounding area.

Sasha has a passion for helping individuals with a variety of concerns, especially substance abuse and addiction. Sasha has several years of experience advocating for individuals and working with victims of intimate partner (domestic) violence. Sasha’s therapeutic approaches to helping individuals include person-centered, cognitive behavioral, and solution-focused. Sasha will be pursuing a Master of Arts in Clinical Mental Health Counseling at Liberty University starting in the fall of 2024. In her spare time, Sasha enjoys spending time with her husband and son. She also enjoys playing the piano, singing, and writing songs.

Nicholas Williams was born and raised in Lee County, Virginia, where he spent his formative years before embarking on a path dedicated to public service and mental health. A graduate of Thomas Walker High School in 2013, Nicholas went on to pursue higher education, earning an Associate’s Degree in Criminal Justice from Mountain Empire Community College in 2015. He continued his studies, completing an Associate’s Degree in Correctional Management in 2018.

Nicholas began his professional career in the corrections field, serving as a Correctional Officer for six years. In 2022, he transitioned into the mental health and counseling sector, starting a career at Wallens Ridge State Prison. His passion for helping others led him to pursue further academic credentials, and in 2020, he enrolled in a Bachelor’s Degree program in Law Enforcement Administration at Union College in Barbourville, Kentucky. Nicholas completed his Master’s Degree in General Psychology in 2024, a testament to his commitment to understanding the complexities of the human mind and mental health.

In addition to his academic and career pursuits, Nicholas worked in various roles in the field of social services. He served as a Child Protection Services Investigator at Lee County Department of Social Services and as a Care Coordinator at Revida Recovery Center, where he gained invaluable experience in working with vulnerable populations. His dedication to mental health culminated in his registration as a Qualified Mental Health Professional Trainee for both Adults and Children.

In November 2024, Nicholas joined Healing Waters Counseling Center as a Qualified Mental Health Professional. In this role, he provides intensive in-home and mental health skill-building services, with a focus on helping children and their families. Nicholas has a deep passion for working with children of all ages, building meaningful relationships, and guiding them toward personal growth. His goal is to make a lasting impact on those he works with, supporting individuals in their journey to becoming whole and thriving members of their communities. He is committed to introducing practical skills that children and families can use in their daily lives, helping them navigate challenges and foster positive change.